Available courses [18]

The project allows for the student the opportunity to apply her/his knowledge and skills that have been acquainted during her/his study in the program in order to carry out a quality-related project in an organization (institution, cooperation, manufactory, civil association, …) in such a way tha…
The course aims to introduce students to the basics of contemporary marketing and how to segment the market and create a competitive marketing advantage within the targeted segments. Besides, the course explains the marketing mix elements and identifies factors affecting individual and business cus…
Logistics management in a firm is responsible to accelerate its operations to provide customers effectively and rapidly with a product. Starting with assuring the best and cheapest raw materials, passing by the rational organized production and finishing with the effective distribution to customers…
Planning is the most important function of management and quality systems; strategic management is the overall concept of the organizations mission, vision and values; it is concerned with internal and external analysis to identify strengths, weaknesses, opportunities and threats facing the organiz…
This Course aims to enable knowledge and skills to students to learn in service concept, importance and its features, services classification, service marketing mix and service life cycle. The concept of Service Quality, importance, Dimensions of Service Quality, Measurement of Service Quality, E-S…
The module covers the different elements that quality engineers use in quality initiatives involving products and processes. The areas covered in this section include classification of quality characteristics (as opposed to product defects), design inputs and review elements, elements of technical …
Design of Experiments (DOE) is a methodology used to design and develop new products and procedures, and to improve manufacturing processes. This course aims to provide students with the knowledge and skills to design experiments analyze results and interpret data, to reduce product and service dev…
This course provides knowledge about measurement methods and systems. Students can get the necessary knowledge and skill that enable them evaluating measurement results in accordance with related standards, and revising the procedures in which measurement results are treated. These procedures expla…
This course introduces the student to the basic concepts, that help him to managing the internal audit program of management systems (for example the quality management system) in any organization .The student will be able to perform the audit activities as an audit team leader and also as an audit…
Organizations need specific tools that can help to make the right decisions regarding quality. Many tools come from the area of statistics, and are used to help identify quality problems in the production process as well as in the product itself. The most importance tool is the Statistical Quality …
Project quality management system should be aligned with the quality management system of the organization; the quality plan should be incorporated into. The project quality management identifies activities and resources necessary for achieving the quality objectives of the project, it support acti…
This course aims to provide students with information about the nature of total quality management, and to clarify the basic principles of total quality management, and to clarify the steps quality planning, and to identify the foundations of the organization of total quality management, and to cla…
This course aims to enable students to understand basic concepts in accounting and their records, and to be able to develop standard indicators for estimating and implementing quality costs, in addition to identifying basic indicators of financial analysis and investment analysis. In addition, this…
This course introduces the student to the basic concepts that help him to use the techniques and Tools supporting the quality management systems and improving the performance of organizations, through enabling the theoretical concepts and techniques for quality improvement, and through explaining t…
This course introduces the student to the basic concepts and principles of quality, and practices in the development of quality management systems in organizations. It will enable student of writing quality policies, which are related, to planning, implementation, reviewing and improvement of quali…
The basic purpose of any management and quality systems is always to improve performance and optimal use of resources, there is a substantial need to distinguish managerial problems and resolve them within systemic framework integrated with quality and information systems. Enable decision makers/st…
This course aims to teach students statistical analysis methods of data and its applications in quality. In addition, this course aims to study descriptive statistics, probability distributions, correlation and regression, hypotheses testing, analysis of variance, confidence limits and illustrate h…
The first part of this course concerning Basics Management Principles aims to introduce students to basic management concepts and to shed light on the development of management schools during the two last centuries and the extent to which the application of these principles continues in the current…