General description
Organizations need specific tools that can help to make the right decisions regarding quality. Many tools come from the area of statistics, and are used to help identify quality problems in the process of production and statistical quality control. The course objectives are: 1- providing students with skills and knowledge needed to use the statistical quality control (SQC) for monitoring and controlling the processes in organizations and projects in order to improve product quality and meet customers requirements. 2- explaining the basic concepts related to control, statistical quality control (SQC) which includes control of operations and procedures, and acceptance samples statistical process control (SPC), and acceptance sampling. 3- teaching students how to use control charts for variables and for attributes and measuring process capability in statistical process control, and explaining how to make sampling plans and develop operating characteristic curves. 4- explaining the analysis of statistical quality control processes variation modes and identifying their causes and effects by using Process Failure Mode Effect Analysis (PFMEA) method.